Guest Blog: British Gypsum’s customer service journey

Guest Blog: British Gypsum’s customer service journey

  At British Gypsum, excellent customer service is paramount. We monitor our performance every year by listening to our customers’ views in an annual customer satisfaction survey and use the results to determine an action plan for improvement for the following year. We caught up with Lauryn Russell-Brown, British Gypsum Customer Service Team Coach and Customer Loyalty Representative to learn more about what being completely customer focused means to her. For me, excellent customer service…

Read More

Guest Blog British Gypsum – Acoustic Ceilings Range

Guest Blog British Gypsum – Acoustic Ceilings Range

British Gypsum acoustic ceilings range combines aesthetic design with performance and unique fire resistant properties. The Gyptone, Gyprex, Rigitone and Eurocoustic ranges offer enhanced acoustic, moisture and impact resistant performance with acoustic performance levels up to Class A sound absorption. Gyprex Vinyl faced, wipe-clean tile ideal for use in commercial ceiling applications 100% recyclable gypsum core Wipe-clean vinyl surface Antibacterial grade available High level of light reflectance and resistance to staining   Gyptone Perforated gypsum…

Read More

Case Study: CCF helps to insulate the Falkland Islands

Case Study: CCF helps to insulate the Falkland Islands

When project ANEMOI, an initiative led by the Ministry of Defence (MOD) to replace accommodation at the top of three mountains in the Falkland Islands, needed the right technical expertise, product availability and swift delivery service – they turned to Rexel UK Ltd and leading building products distributor CCF to get the job done with military precision. To get started, representatives from the MOD visited CCF Peterborough and outlined the building requirements. This included a…

Read More