British Gypsum and Secured by Design – Lunch & Learn

British Gypsum and Secured by Design – Lunch & Learn

In July, CCF were proud to host a Lunch & Learn event in association with Secured by Design and British Gypsum. The event, which was the latest in a series hosted by CCF, brought together customers, distributors, and manufacturers to improve awareness of specialist solutions. The Lunch & Learn event was attended by CCF customers from across the South East Region. The aim was to understand the importance of materials used when building to a…

Read More

CCF add more Alzheimer’s branded artic lorries to the fleet

CCF add more Alzheimer’s branded artic lorries to the fleet

At the beginning of June, Travis Perkins Plc won ‘Livery of the Year’ at the Motor Transport Awards for the promotion of charity awareness through livery on the TP group vehicles. Matt Bone, CCF Heathrow Branch Manager and Richard Ellson, CCF Northampton Driver, Travis Perkins Plc Driver of the Year were in attendance for the event.  CCF continue to show the dedication to our chosen charity. Last year we added to our fleet an Alzheimer’s…

Read More

2-IN-1 Isover Metac Insulation

2-IN-1 Isover Metac Insulation

2-IN-1 ISOVER METAC HAS SOME SOUND RESULTS   Increasing research has been conducted which shows evidence that long-term environmental noise can have a negative influence on people’s health and wellbeing; alongside an increasing focus on the noise we are subjected to at home.   In the latest Government National Noise Attitude Survey [1], it was discovered that 48% of British people felt that their home life was spoilt to some extent by noise. This was especially noticeable…

Read More

Isover’s Polterm Max Plus Insulation

Isover’s Polterm Max Plus Insulation

ISOVER HAS LAUNCHED A BRAND NEW STONE WOOL INSULATION PERFECT FOR FACADE APPLICATIONS. Isover Polterm Max Plus is a new non-combustible 1200 x 600mm stone mineral wool slab for rainscreen cladding and over-cladding applications. It delivers outstanding thermal and acoustic performance, whilst also achieving best attainable A1 Euroclass fire classification according to EN 13501-1. The Polterm Max Plus is a range of external insulation cladding that will help customers reduce heat loss within a building…

Read More

2019 Charity Update

2019 Charity Update

We are proud to be supporting the UK’s leading dementia charity, Alzheimer’s Society, throughout 2019. Last year we smashed our charity target, raising a total of £104,908. So, this year we’re raising the bar again and have challenged ourselves to raising £120,000! To ensure that we are on track to reach our new target and to discuss new ways to raise money, we’ve created our very own Charity Committee, made up of 16 volunteers across…

Read More

CCF Opens NEW Scunthorpe Branch

CCF Opens NEW Scunthorpe Branch

  CCF brings unrivalled customer service to Scunthorpe with new branch. Leading insulation and interior building products distributor, CCF, has opened a new 18,000 sq ft branch in Scunthorpe, to offer customers operating within the interior building market greater access to a wide range of products and industry knowledge. Building professionals can visit CCF Scunthorpe, based on Newdown Road, to access expert product and application advice, as well as an extensive range of insulation, drywall, ceilings, partitioning, flooring and fire…

Read More

Introducing our new product range guide

Introducing our new product range guide

  Each year at CCF we release an updated version of our annual Product Range Guide to ensure that we are continuing to offer market leading products and a comprehensive product range. The guide contains around 5,000 products and is available online or hard copies can be picked up from your local branch making it easy for you to browse wherever and whenever you like. We’ve given the guide a new look and introduced new…

Read More

The Highlights: CCF Business Conference 2019

The Highlights: CCF Business Conference 2019

  On 21st January 2019 we hosted our annual CCF Business Conference at Celtic Manor Resort, Newport! The conference was themed around how we are Completely Customer Focused and highlighted key areas such as performance, health and safety and our strategic focus for the upcoming year. This year’s conference as always included Branch Managers, Sales and Commercial colleagues. Market leading suppliers were also invited and had the opportunity to exhibit at our supplier marketplace. Our…

Read More

National Apprenticeship Week 2019

National Apprenticeship Week 2019

Earn while you learn with CCF’s Apprenticeship Scheme In celebration of National Apprenticeship Week, Harry Knight, Branch Manager at CCF Carlisle, discusses his experience of the CCF Management Apprenticeship Scheme, and offers advice for those looking to enrol on the scheme. “After going to university for a year to study business, I knew it wasn’t the right career path for me and I decided to withdraw from my course. I’ve always had an interest in…

Read More

Guest Blog: British Gypsum’s customer service journey

Guest Blog: British Gypsum’s customer service journey

  At British Gypsum, excellent customer service is paramount. We monitor our performance every year by listening to our customers’ views in an annual customer satisfaction survey and use the results to determine an action plan for improvement for the following year. We caught up with Lauryn Russell-Brown, British Gypsum Customer Service Team Coach and Customer Loyalty Representative to learn more about what being completely customer focused means to her. For me, excellent customer service…

Read More
1 2 3 11