On 21st January 2019 we hosted our annual CCF Business Conference at Celtic Manor Resort, Newport! The conference was themed around how we are Completely Customer Focused and highlighted key areas such as performance, health and safety and our strategic focus for the upcoming year.
This year’s conference as always included Branch Managers, Sales and Commercial colleagues. Market leading suppliers were also invited and had the opportunity to exhibit at our supplier marketplace. Our key strategic suppliers who are working collaboratively with us to ensure that we are providing the industry with the best customer service in the market and a comprehensive product range were all in attendance – Armstrong, British Gypsum, Celotex, Kingspan, Knauf Drywall, Knauf Insulation, Rockwool and Weber.
Other suppliers who attended included Metsec, Isover, Cellecta, Rockfon, Ecophon, Quinn Cement, Promat, Superglass, Xtratherm , Mapei, SAS International, Recticel, MDL, Valbarr, Expamet, TLX Insulation, Kay Metzeler and Cembrit.
This year’s conference had a new and exciting twist, with it being the first year that customers were invited to join us! Customers had the opportunity to listen to our strategy for 2019 and what we are doing to be Completely Customer Focused, along with listening to talks from people they deal with on a daily basis such as Richard Ellson, Driver of the Year.
We then had an evening full of celebrations which were enjoyed by all! Colleagues, suppliers and customers came together to enjoy an evening full of food, drinks and entertainment. Before the night came to an end, an auction took place in which a total of £8,354.00 was raised in aid of the Alzheimer’s Society.
Overall the conference was a great success and we’d like to say a huge thank you to all our colleagues, customers and suppliers who attended and helped to raise an excellent amount of money for such a great cause.