CCF Puts Completely Customer Focussed Initiatives First

CCF Puts Completely Customer Focussed Initiatives First

This year, we have commited to a national service training initiative for all staff, in addition to launching a new and improved website. The online resource and training will help to further develop the customer service experience, by improving access to technical expertise, sales support and account management solutions. The customer focused training initiative is being led by CCF’s external sales team and training specialists to upskill staff at every level, with an emphasis on…

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The Highlights: CCF Business Conference 2018

The Highlights: CCF Business Conference 2018

On the 24th January we hosted our Business Conference at The Hilton Wembley, London – and it did not disappoint! This year’s conference, where Branch Managers, sales and commercial colleagues attended was themed around our big campaign for 2018 – being Completely Customer Focused and hosted by our Managing Director, Dean Pinner. Whilst the conference this year also had a new twist, as we invited our key suppliers to exhibit at our Supplier Marketplace. Our…

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Driving To Deliver Service With A Difference

Driving To Deliver Service With A Difference

Emily Caviglia, a delivery driver for insulation and interior building products distributor CCF, reveals what attracted her to the construction and distribution sector and how she puts service first for customers every day. Taking the wheel Having worked in an office environment and similar indoor roles it was in 2014 that Emily decided she would take her love of driving and make a career out of it by training to becoming a Class 1 HGV driver….

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